Oracle Database Administration

Hi all, We have received a mail from customer to investigate above error reported in the database's alert log. Please find the details below. Can you please investigate below error against EBSPRD and let me know the next course of action? Exception [type: SIGSEGV, Address not mapped to object] [ADDR:0x24] [PC:0x2587EB9, kglIsOwnerVersionable()+123] [flags: 0x0, count: 1] Errors in file /sw/oraebs/EBSPRD/db/tech_st/11.2.0/admin/EBSPRD_ebsprddb01/diag/rdbms/ebsprd/EBSPRD/trace/EBSPRD_ora_17713.trc  (incident=624688): ORA-07445 : exception encountered: core dump [kglIsOwnerVersionable()+123] [SIGSEGV] [ADDR:0x24] [PC:0x2587EB9] [Address not mapped to object] [] Incident details in: /sw/oraebs/EBSPRD/db/tech_st/11.2.0/admin/EBSPRD_ebsprddb01/diag/rdbms/ebsprd/EBSPRD/incident/incdir_624688/EBSPRD_ora_17713_i624688.trc Non critical error ORA-48913 caught while writing to trace file "/sw/oraebs/EBSPRD/db/tech_st/11.2.0/admin/EBSPRD_ebsprddb01/diag/rdbms/ebsprd/EBSP